This paper attempts to close this gap by examining some key economic and technological issues pertaining to offshore outsourcing in the service industry in India, particularly the information technology (IT) sector, and IT-enabled services (ITES) sector, including business process outsourcing (BPO).

Duration : 0:8:1

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Technorati Tags: aaari, aaari-cuny, american, Anindya, asian, Bhattacharya, brooklyn, business, city, college, cuny, economic, high, india, information, institute, IT, New, offshore, outsourcing, process, research, services, tech, technology, university, york

MYSTEL HAS BEEN FREED FROM THE OUTSOURCING! Unfortunately, Garland was left in his place. So Rei calls up with a question.

I don’t own Foamy

Duration : 0:1:53

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Technorati Tags: Beyblade, Foamy, Garland, Ray, Rei, support, tech

Tech Support

Duration : 0:1:5

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Technorati Tags: outsource, support, tech

A comic take on the stereotype of tech support call centres based in India.

Duration : 0:4:30

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Technorati Tags: 2008, asian, call, centre, conference, IBM, india, Indian, ISA, outsourcing, rensselaer, RPI, SAC, south, support, tech

Duration : 0:6:1

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Technorati Tags: 6mins, edited, talk, tech

www.naveedmahbub.com – Indian has computer problems. Calls tech support. Interactive voice recognition system can’t understand his accent and transfers call to rep in India, who turns out to be his long lost cousin!!

Duration : 0:2:15

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Technorati Tags: Bangladesh, Bangladeshi, call, center, comedian, comedy, computer, india, Mahbub, Naveed, outsource, outsourcing, support, tech

Sam had a recent run-in with the intelligent outsourced individuals who man our various technical support call centers. These are his stories.

Duration : 0:8:1

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Technorati Tags: around, eh, ewtf, fuck, funny, nightmares, rant, run, sam, support, tech, the, what

www.EmploymentCrossing.com

Microdyne Outsourcing Inc. will close on January 9th, leaving 90 employees without jobs, company officials said.

A subsidiary of L-3 Communications Co., Microdyne is a technical support and sales center. In 2007, the company announced it would employ about 350 workers by late 2008, but a sour economy led to a change of its business plan, the company said.

Many of the company’s employees provide technical and sales support for major computer manufacturers, home electronics manufacturers, and software companies, the company said previously.

For more information click here

Duration : 0:0:58

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Technorati Tags: and, Communications, computer, Employment, for, in, IT, job, jobs, L-3, Microdyne, outsourcing, sales, software, support, tech, technical

www.EmploymentCrossing.com

Microdyne Outsourcing Inc. will close on January 9th, leaving 90 employees without jobs, company officials said.

A subsidiary of L-3 Communications Co., Microdyne is a technical support and sales center. In 2007, the company announced it would employ about 350 workers by late 2008, but a sour economy led to a change of its business plan, the company said.

Many of the company’s employees provide technical and sales support for major computer manufacturers, home electronics manufacturers, and software companies, the company said previously.

For more information click here

Duration : 0:0:58

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Technorati Tags: and, Communications, computer, Employment, for, in, IT, job, jobs, L-3, Microdyne, outsourcing, sales, software, support, tech, technical

Too close to the real thing!

Duration : 0:3:54

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Technorati Tags: funny, outsourcing, spoof, support, tech