Archive for December, 2009


2 Call Center in Bangladesh www.24hourscall.com pay low for bangladeshi call centerCompany Overview, www.24hourscall.com
24 Hours Call provides outsourcing call center services to their call center customers with cost effective pricing module and quality output. 24 Hours Call has the resources, technology and operating expertise in spot to assist companies enlarge globally and surpass their client sales, services and marketing expectations by the PROACTIVE Customer Centric approach.

24 Hours Call is a quick growing outsourcing call center company, providing higher quality-value and added Call Center Services from all over the globe. 24 Hours Call is based at Dhaka.

24 Hours Call offers the gratification that comes from working with a technologically stable business partner who is committed to continually invest in processes, people, facilities and infrastructure, ensuring the highest levels of operation. We are committed to building scalable and repeatable business solutions & services ensuring client success.

24 Hours Call specialize in all kind of outsourcing call center services. It includes inbound and outbound call center services which helps you best utilize “your moment, money and resources, and encourage your bottom-line”.

24 Hours Call has vigorous steep industry expertise mixed with a depth of flat competencies.

24 Hours Call’s outbound call center services have specialization in Appointment Scheduling, Debt Collection, Lead Generation, Research Surveys and Telecom Industries, Insurance, Telemarketing in Mortgage etc. Our Inbound Call Center Services provides Call Center Technical support, Answering service, Order Taking service, Help Desk, & Customer Service.

Choose 24 Hours Call for Outsourcing Call Center Services and have high conversion rates, increased sales, and more contented clients, finally translating to reiterate purchases and faithful client relationships. Our award winning Inbound Call Center Services will assist you to push your sales and have the most out of your marketing dollars. For more information about our call center services please Contact Us.

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BPOs, IT firms step up security measures

2 BPOs, IT firms step up security measuresAs terror strikes take on new and frightening dimensions, there are fears that Indian outsourcing companies, the backbone for global MNCs, could become soft targets for terrorists. The BPO industry alone employs seven lakh employees, who all can potentially access sensitive data and they are now under scrutiny.

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Outsource This!

2 Outsource This!Could your business benefit from cutting its employee costs in half and doubling productivity?

This 10 minute video will answer all your questions on outsourcing and show you how to:

• Cut your employee costs while doubling your productivity.

• Free up your valuable time which generates more $$$ for your business.

• Determine whether outsourcing is right for you.

• Get started staffing your support team overseas.

• Evaluate outsourcing companies so that you can find the right one for you.

• Make money while you sleep, by simply sharing our company with your clients.

If you have seen The Other Side of Outsourcing or ABC News Report On Outsourcing To India, you will really find this informative.

Oh BTW, just for fun, check out The Onion: Many US Parents Outsourcing Child Care Overseas. I love this one.

Happy Outsourcing!

Duration : 0:8:57

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Microsoft Tech Support

2 Microsoft Tech SupportTech Support

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2 Make Money Online FREE work at Home Jobs Data Entry Paid by PayPal Computer Internet Jobs TypistMake Money Online FREE work at Home Jobs Data Entry Paid by PayPal Computer Internet Jobs Typist

Earn $500 EVERYDAY for FREE. Make Money Online absolutely FREE No Investment and No Experience required to join. This is a REAL legitimate work at home job. This can be your own home based business and all you need is your computer with internet access. To get started, visit the website on the video, select the companies that you’ll like to signup and you’ll be ready to earn more than $500 per day and get paid to your Paypal account. This is the fastest and easiest way to make money online today so join now.

is a very straight forward job but it requires manpower, so most of the companies need outsourcing partner.If you are looking for outsourcing you data entry projects then eDataIndia could be a useful resource for your company.

eDataIndia is a growing Delhi based Indian outsourcing company and serving global customers for more than 1 year in the field of data entry and data processing.
We have a vast knowledge of Data Entry (online/offline), data conversion from any format to any format and catalog processing services.

Outsourcing is not a new concept and there is vast market of companies doing outsourcing work. Every day lots of companies need to move their paper documents into electronic format to stay online. Generally it requires data transferring from one format to another format and it is very time consuming process.We have qualified and well trained data entry staff to convert your hard copies or scanned files into the digitized or electronic format effectively with utmost professionalism and highest level of accuracy guaranteed.

eDataIndia offers Free Trial of 8-10 hours to our clients who are getting the work done for the first time. This helps the client to evaluate our capabilities and gaining mutual confidence and build long term business associations.
Do Contact us for your data requirement through our live

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2 CEO Live@Studio V: IT & Business Process Outsourcing Part 2The Star Deputy Executive Editor Soo Ewe Jin chats with Brandt International CEO Munirah Looi, SNT Global CEO David Wong and Google Inc. Malaysia Country Consultant Hanson Toh about the process of outsourcing IT and business services. CEO Live is conducted at Studio V in conjunction with the Trade & Career Fair at 1 Utama Shopping Centre.

Duration : 0:7:30

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i’m wondering what types of services an organisation that provides IT Support and Technical services can provide to customers.

i can only think of providing support for Bug fixing for the product environment and about 5 days of technical training.

can someone give me some ideas and possibly also a website for the fee structure of something like this. i can’t find any figures that other companies are charging cuz its always just variable or fixed costs and no actual numbers. a website wud be of much appreciation

thank you in advance

There are some websites that offer staff leasing service via offshoring relationship. You can hire staffs from there.

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i am interested in taking up an assignment with some company outsourcing content development work to India.
Please help!

CSC does and it should be illegal.

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What are the pros and cons of outsourcing?


From what viewpoint?
From the view of a company they can get cheaper labor and less benefits. This means more profits so great for shareholders or it means they don’t go out of business when they would have when the competition can do the jobs cheaper. This might mean managers others in the US are keeping jobs they would have lost.
The downsides to a company outsourcing might be customers unhappy with speaking to people with less than perfect English. Another might be lack of communication between the American staff and other staff. Also the labor in the other country might start to become expensive.
If you aren’t having the people talk to the customers there is almost no downside except customers just thinking it is a bad thing or scandel like child labor law violations.
Another upside is that work is given to people who really need the work so you are helping the poor.
Take sewing garments, no language or educational requirements so it can be done anywhere in the world with low wages. A small village of starving people living in shacks are suddenly offered jobs if they were making $1 a day now they might make $5 a day making the whole village better off. Those jobs kept in the USA would have to pay 10 times as much and pay unemployment and SS tax and not be done better or not much better.
As a customer I can get my clothing with very little cost spending maybe $5 for a tee shirt instead of $25 if made here.

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For those who doesn’t know what BPO is…Here it is.

Business process outsourcing
From Wikipedia, the free encyclopedia
Business process outsourcing (BPO) contains the transmission of processes along with the associated operational activities and responsibilities, to a third party with at least a guaranteed equal service level and where the client contains a firm grip over the (activities of the) vendor for mutual long term success. BPO is positively related to the search for more efficient organizational designs: cost reduction, productivity growth and innovative capabilities. Hence, a source for strategic advantage.
Traditionally, BPO is undertaken by manufacturing firms. For instance Coca Cola, where almost the entire supply chain is outsourced and the company is essentially becoming a marketing organization.[1] However, BPO is nowadays rapidly conquering the service oriented firms as well. A well-known example is provided by the Bank of America, who outsourced their entire HR function to Exult, one of the leading Human Resources BPO vendors.[2]

Outsourcers in the Philippines benefit from the country’s high-quality knowledge workers.

The country boasts of 94% literacy rate. It has more students enrolled in universities than most European countries. With 643 IT schools, 400 technical colleges, and 86 colleges and universities, the country produces an estimated 400,000 graduates annually.

It has a large, increasing pool of multi-skilled IT professionals – over 40,000 engineering and IT students join the workforce every year.

The country’s educational, healthcare and business systems, which are patterned after the US, also produce high-quality doctors, accountants, and lawyers.

Furthermore, the Philippines has a strong western influence, and an open economy that makes it even more adaptable to other cultures.

Majority of the Philippines’ 90 million population speak English. The Filipinos are also known for their excellent facility in acquiring foreign accents and learning various languages (including Japanese, German, French, Spanish and Chinese).

So that ,means that they can also cater to non English BPO assignments.

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